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Beauty and wellness
Keep your appointment book full on WhatsApp
Let clients book treatments, send reminders before every visit and invite them back when their next appointment is due. Sell memberships and aftercare products in the same chat.
- 14-day free trial
- No credit card required
- Fewer last-minute no-shows
- Regular clients rebook on time without staff chasing them
- Fewer booking calls for the front desk to handle
Booking confirmed
Use cases
How Beauty & Wellness teams use WhatsApp
Proven ways to turn conversations into enquiries, bookings, payments and repeat business.
Easy booking
Clients choose a service, stylist and time slot through a WhatsApp form or chatbot.
Appointment reminders
Cut down on no-shows with reminders that let clients confirm or reschedule.
Rebooking prompts
Invite clients back when their next colour touch-up, facial or massage is due.
Offers and memberships
Promote seasonal packages, memberships and birthday offers to the right segments.
Aftercare products
Recommend aftercare products and let clients order them from your catalog in chat.
Feedback after visits
Ask for a rating after each appointment and route unhappy clients to the manager.
Sample conversations
See it from your customer's phone
Real-world message flows you can build in minutes with templates, buttons and automation.
Booking confirmed
Time for a touch-up?
Booking confirmed
Recommended features
The Beauty & Wellness toolkit
Start with these and add more as you grow.
- WhatsApp FormsCapture leads, book appointments and run surveys with native multi-step forms inside WhatsApp. Answers are validated, saved to the contact and can trigger your next step.Learn more
- Broadcast CampaignsReach opted-in customers with approved templates that carry images, buttons and personal details. Send once or trigger campaigns from events, then see who read, clicked and replied.Learn more
- WhatsApp CommerceShow products, take orders and collect payment without sending customers to another app. Sync your catalog from Shopify or WooCommerce and keep buyers updated from order to delivery.Learn more
- Team InboxBring WhatsApp and Instagram conversations into a single inbox your whole team works from. Assign chats, add context with notes and close conversations faster.Learn more
Put your customer conversations on WhatsApp
Connect your number, import your contacts and send your first message in an afternoon.
14-day free trial · No credit card required