About us
We help businesses have better conversations
Billions of people already use WhatsApp to talk to the people they care about. Parlo makes it the place where they also hear from, buy from and get help from the businesses they love.
Our story
From one shared phone to one shared inbox
- The problemSmall teams were running their busiest sales channel from a single phone, passing it around the office and losing track of who replied to whom.
- The ideaBring the WhatsApp Business Platform to every growing business with a product that is powerful enough for scale and simple enough to set up in an afternoon.
- TodayA single workspace for marketing, sales and support on WhatsApp, used by teams in retail, education, travel, healthcare, finance and more.
Our mission
Make every business as easy to talk to as a friend
That means fast answers, useful updates and no spam. We build the tools that make this possible for a two-person shop and a two-thousand-person enterprise alike, on the official WhatsApp Business Platform.
Our values
What we care about
Customers first, always
We build for the shop owner answering chats at midnight and the support lead with a queue of hundreds. Their time is the product.
Earn trust in every message
WhatsApp is personal. We design defaults that protect people's attention: clear opt-ins, easy opt-outs and no shortcuts around policy.
Ship small, ship often
We release improvements every week, listen hard to what changes behaviour, and remove what doesn't.
Say it plainly
Transparent pricing, honest timelines and documentation written for humans. If something is hard, we say so.
Where we work
Built in India, for the world
India is one of the largest WhatsApp markets anywhere, which makes it the toughest place to build a WhatsApp product. Our team in Bengaluru builds for businesses that message customers across Asia, the Middle East, Africa, Europe and the Americas.
- Headquartered in Bengaluru, India
- Message customers in any country WhatsApp supports
- businesses messaging customers
- 10,000+
- WhatsApp messages delivered
- 1.2B
- average campaign read rate
- 82%
- median first response with auto-assignment
- < 2 min
Join the businesses growing on WhatsApp
Connect your number, import your contacts and send your first message in an afternoon.
14-day free trial · No credit card required