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New: AI agents now qualify, answer and route your WhatsApp leads around the clock.See how it works.

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WhatsApp forms

Forms customers complete without leaving the chat

Capture leads, book appointments and run surveys with native multi-step forms inside WhatsApp. Answers are validated, saved to the contact and can trigger your next step.

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  • 14-day free trial
  • No credit card required

  • Native multi-step forms

    Forms open as screens inside WhatsApp, so customers never switch to a browser.

  • Clean data

    Validation checks required fields and formats such as email before a form is submitted.

  • Automatic follow-ups

    Each submission can trigger a follow-up message or send data to your systems by webhook.

Form builder

Multi-step forms that feel like part of the chat

Build forms with several screens for lead capture, appointment booking, surveys or feedback. Customers fill them in without opening a website.

  • Lead capture and qualification
  • Appointment requests with date and time
  • Surveys and feedback forms
  • Validation on required fields and formats

Responses

Every answer lands on the contact profile

Responses are saved to contact attributes automatically, ready to segment campaigns, personalise messages or brief the agent who follows up.

  • Answers mapped to contact attributes
  • Use responses to build segments
  • Visible to agents in the inbox

Next steps

Trigger the follow-up as soon as they submit

Send a confirmation, start a chatbot flow or pass the data to your CRM or booking system by webhook.

  • Confirmation message on submit
  • Start a flow based on the answers
  • Webhooks to your own systems

How it works

Get started with WhatsApp Forms

  1. Choose a form type

    Start with lead capture, booking, survey or feedback and add the questions you need.

  2. Set validation and mapping

    Mark required fields, set formats and map each answer to a contact attribute.

  3. Share the form

    Send it in a campaign, a chatbot step or a reply from the inbox.

  4. Act on responses

    Trigger confirmations, follow-ups and webhooks when a form is submitted.

FAQ

WhatsApp Forms questions

It is a native, multi-step form that opens inside WhatsApp. Customers tap through a few screens and submit without visiting a website.

Each answer is saved to the contact's attributes in Parlo, and you can forward submissions to other tools by webhook.

Yes. Collect the service, preferred date and time and contact details in one form, then send a confirmation or pass the request to your booking system.

Keep exploring

Works even better together

Try WhatsApp Forms free for 14 days

Connect your number, import your contacts and send your first message in an afternoon.

14-day free trial · No credit card required