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New: AI agents now qualify, answer and route your WhatsApp leads around the clock.See how it works.

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AI agents

An AI agent that knows your business

Train an AI agent on your website, help docs, FAQs and catalog. It answers in the customer's language, qualifies leads with your questions and hands off to your team with a summary.

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  • 14-day free trial
  • No credit card required

  • Trained on your content

    Point it at website pages, help articles, FAQs and your product catalog. Answers come from your own sources.

  • Replies in their language

    Customers can write in Hindi, Tamil, English or another language and get an answer in the same language.

  • Guardrails you control

    List topics it must not answer, such as refunds outside policy or legal questions, and route those to people.

Knowledge sources

Answers grounded in your own content

Add website pages, help docs, FAQ lists and your catalog as knowledge sources. The agent uses them to answer product, policy and how-to questions.

  • Website pages, help docs and FAQs
  • Product catalog details
  • Update sources as your content changes
  • Replies in the customer's language

Lead qualification

Qualify leads and book the next step

Give the agent the questions your sales team asks, such as budget, timeline or location. It asks them conversationally, records the answers and books a follow-up.

  • Your own qualification questions
  • Answers recorded on the contact profile
  • Follow-ups booked with your team
  • Qualified leads routed to sales

Handoff and review

Hand off to people with a clear summary

When a question falls outside its sources or guardrails, the agent passes the chat to your team with a short summary. Review transcripts to improve its sources over time.

  • Handoff with a conversation summary
  • Blocked topics routed to your team
  • Full transcripts for review
  • Spot gaps and add missing content

How it works

Get started with AI Agents

  1. Add knowledge sources

    Add website pages, upload help docs and FAQs, and sync your product catalog.

  2. Set rules and questions

    Define qualification questions, topics to avoid and when to hand off.

  3. Test and launch

    Chat with the agent yourself, adjust its sources, then turn it on for customers.

  4. Review and improve

    Read transcripts, see where handoffs happen and fill gaps in your content.

FAQ

AI Agents questions

From the knowledge sources you add: website pages, help docs, FAQs and your product catalog. When the answer isn't in those sources, it hands the chat to your team.

Yes. Guardrails let you list topics the agent must not answer. Those conversations are routed to a person instead.

It replies in the language the customer writes in, so you don't need a separate setup for each language.

We recommend saying so in the agent's greeting. Customers can ask for a person at any point, and the chat is handed to your team with a summary.

Keep exploring

Works even better together

Try AI Agents free for 14 days

Connect your number, import your contacts and send your first message in an afternoon.

14-day free trial · No credit card required