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New: AI agents now qualify, answer and route your WhatsApp leads around the clock.See how it works.

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No-code chatbots

Automate conversations without writing code

Design WhatsApp chatbots on a drag-and-drop canvas. Trigger flows from keywords or events, save answers to contact fields, call your APIs and hand off to a person when it matters.

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  • 14-day free trial
  • No credit card required

  • Visual flow builder

    Drag blocks onto a canvas, connect them and see the whole conversation path at a glance.

  • Triggers that fit

    Start flows from keywords, button taps, new conversations or events sent from your other systems.

  • People when needed

    Pass the chat to an agent at any step, with everything the bot collected already on the contact.

Flow builder

Map out conversations on a visual canvas

Add messages, buttons, list menus and conditions as blocks, then connect them into paths. Branch on what the customer picks or on data you already hold.

  • Reply buttons and list menus
  • Branching on answers and contact attributes
  • Keyword and event triggers
  • Test mode to try flows before going live

Data capture

Collect answers straight into contact fields

Ask for a name, email, pin code or preference and save each answer to a contact attribute you can segment and report on later.

  • Save input to custom contact attributes
  • Tag contacts based on their answers
  • Assign the chat to a team or agent
  • Use captured data in later campaigns

Integrations and handoff

Call your systems, then hand off cleanly

Make API calls or fire webhooks mid-flow to check an order status or create a lead in your CRM. When a question needs a person, route the chat to the right team with its full history.

  • API calls and webhooks inside any flow
  • Use API responses in later messages
  • Handoff to a team or a specific agent
  • Bot and agent messages in one timeline

How it works

Get started with Chatbots & Workflows

  1. Pick a trigger

    Start from a keyword, a button tap, an ad click or an event from your store or CRM.

  2. Build the flow

    Drag in messages, menus, conditions and actions, and connect them into paths.

  3. Test it

    Run the flow in test mode on your own number before any customer sees it.

  4. Go live

    Publish the flow and watch completion rates in Analytics.

FAQ

Chatbots & Workflows questions

No. Flows are built from drag-and-drop blocks. Developers can add API calls and webhooks when you want to connect your own systems.

Yes. Add a handoff step anywhere in a flow to assign the conversation to a team or agent, who sees everything the bot collected.

Flows can start from keywords, button replies, new conversations or events sent to Parlo, such as an order placed in your store.

Chatbot flows follow the exact paths you design, which suits menus and structured data collection. AI agents answer open-ended questions from your knowledge sources. Many teams use both.

Keep exploring

Works even better together

Try Chatbots & Workflows free for 14 days

Connect your number, import your contacts and send your first message in an afternoon.

14-day free trial · No credit card required